Marketing Tip – Small Business Owners Need a System to Keep in Touch With Contacts and Build Sales

Many small business owners know keeping in touch with their contacts is an important part of their marketing plan. However, all too often, keeping in touch is a sporadic effort. Sending birthday cards or an e-mail newsletter is something that can be done “later.” The problem is “later” never comes. 

Small business owners need to build a marketing calendar that includes when and how each person (or group of people) is going to be contacted.  The best way small business owners can keep on top of their contact efforts is to have some type of system in place.  The system should be as easy and as automatic as possible.
  
There are many software tools you can use to organize your contacts.  Microsoft Outlook and Excel are great programs.  With either of these, you can merge with Microsoft Word to create phone lists, mailing labels and personalized letters. More sophisticated contact management programs you can purchase include ACT! and Goldmine.  
 
Marketing Tools for Keeping in Touch
 
There are a variety of different marketing tools small business owners can use to keep in touch. Here are just a few ideas.
 
E-mail newsletters are a great way to communicate with a large group of people. There are a number of great on-line resources available for e-mail newsletter creation and management. Use e-mail newsletters to provide product information, announce sales, and promote special events. 
 
Real greeting cards (the kind that come in an envelope with a stamp) are great marketing tools to use at Christmas, birthdays and other times of the year.  In fact, the best time a small business owner can send a greeting card is when there is no real reason to send a card! A card sent in August will be remembered much more than one sent in December.

Savvy business owners know that phone calls, personal visits and lunches are always appreciated. The key there is to remember the marketing message when scheduling those calls or visits. Yes, having coffee with a long-term client is great. But be sure to let the client know that you have a great new product that can dramatically help him or her. Too often business owners get wrapped up in the social aspect of personal visits and forget to ask for more business!

The most important part of any system is using it regularly.  If you are very busy, or have a hard time working with schedules, you are better off delegating or outsourcing.  If you have an assistant, that person can print letters, write e-mails, even sign Christmas cards for you.  That leaves you free to work on other areas of your business.

If you don’t have any help in your office, outsourcing is the answer. There are a number of local and on-line services that help business owners with their marketing. Or, try using a virtual assistant.  The marketing money you spend to outsource these routine tasks will be repaid many time over with the new business you get.

Remember — the key to a successful system is to have it automated as much as possible. The less work you have to do, the more likely it is to be done on time, and the more likely you are to get referrals!

Small Business Brokers

Buying or selling a business can be a very laborious undertaking, regardless of the size and profitability of the business. Fortunately, there are business brokers and business transfer agents who can help you find either a buyer or a seller. These business brokers are also very helpful in arranging the sale of a business to ensure that everything goes as smoothly as possible.

If you are considering buying a small business, or if you have a small business and you wish to sell it, there are brokers who specialize in small businesses. For small businesses, finding the right buyer or seller can be difficult.

A small business broker helps you gain access to a bigger group of buyers and sellers and increases your chances of success. Small business brokers work just like any other broker or transfer agent. They are similar to real estate agents in that they match sellers and buyers. Moreover, a good business broker can help your business achieve its maximum value. Not all business brokers, however, are right for small businesses. Thus, the trick is to find the best broker to handle your small business.

There are some tips you can follow to help you find the right business broker. One of the best methods in finding a good broker is getting referrals. Ask around for recommendations from your contacts and acquaintances.

You can also consult the International Business Brokers? Association (IBBA). This trade association of brokers has over a thousand members and can provide you with professional certification. Once you find a broker, research his/her credentials, background and experience. You can also check the Better Business Bureau for further investigation.

Choose a broker who is knowledgeable and experienced. Whether you are selling a small business or looking for a new business opportunity to acquire, a good small business broker can streamline the process and ensure the success of the purchase.

Benefits of Document Translation Services for Business

Document translation services are an excellent way to translate anything you need into another language. There are so many languages spoken and written across the world that having all of your information or whatever it may be just written in one language means you won’t have nearly as much of a reach as you would if you were to use these type of services.

Technology has advanced at an alarming rate over the last few decades and now is a perfect time for many businesses to use websites and online media as a way of marketing themselves. The World Wide Web can be accessed across most countries in the world and by pretty much anyone who has access to a computer, tablet or smart phone. Having a business website is a good way for companies of all sizes to branch out into the international market and reach customers of all genders, ages and demographics.

Although a large amount of the data stored on the internet is written in English, it is becoming more commonly used across different countries in the world which have a different first language. Therefore, by using document translation services businesses that use a lot of digital resources to reach their customers can enjoy major benefits because they will be able to reach far more customers and as a result of this sell more of their product or service, in turn generating larger profits.

Marketing agencies are increasingly using such websites to deliver their services to business clients across the international market. Many clients often have customers in different parts of the world generating a brilliant opportunity for the use of document translation services. Some of the clients may want their marketing material to be translated so it can be understood by customers who communicate in different languages to English. It’s very unlikely that a client would want to have to take up their own time trying to translate information and it is probably the case that information would be miscommunicated or simply ignored.

Countries where different languages to English are used to communicate sometimes have varying cultures too. It’s important that information is transferred correctly and efficiently so a message is not received in the wrong way because certain words or phrases or even gestures can hold a completely different and sometimes even offensive meaning in different cultures. It’s really important to be careful here and that’s why translation services can help to avoid these situations.

Larger companies who have demonstrated success in the country they first started their business and generated a good profit margin through the products and services provided could really benefit from document translation services because it allows them to tackle the obstacle of turning their local business into an international organisation. Having already proven you can provide good service to customers in one location it’s always good to try to carry on increasing sales and if your information or copy is translated to a good standard you’ll be able to keep building a strong, high quality brand image.

It’s clear that using document translation services can be very beneficial to businesses of all sizes especially ones who continue to advance their presence online and through websites. This is a great way to continue advancing your business and gain more opportunities and customers.

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